Amid the Covid-19 pandemic, WageWorks and the MTA are not providing refunds for transit passes of New York City workers who have been ordered to stay home. Directions. CUSTOMER SERVICE(800) 622-5000, Mon - Fri 8:00am - 8:00pm (Eastern Time), FOR PRESS INQUIRIESEmail media@wageworks.com. After-Hours Commuter Service Pilot Program, Keeping Metro Safe, Reliable and Affordable. You can use the Commuter Card to buy tickets at ticket vending machines of many transit providers throughout the state. Signature Date Mail completed application to: Metropolitan Transportation Authority Reduced-Fare Program 130 Livingston Street Brooklyn, New York 11201-9625 I am a visually impaired customer and wish the following statement: (check one) o . Listen from your iPod, MP3 player, or similar portable device. The following MetroCards can be replaced: EasyPayXpress and Reduced-Fare EasyPay MetroCard. The $1 "new card fee" is not refundable. The MTA charges a $1.00 "new card fee" for each new MetroCard purchased at a MetroCard Vending Machine or station booth, or commuter rail station. Contact Customer Service using the Your information has been sent to a benefits specialist who
(410) 539-3497. CharlieCards are reusable cards that can be loaded with cash value or passes to pay bus and subway fares. Track your EasyPay account 24/7 by logging in to the EasyPay website or call 1-877-323-RIDE (7433), Monday to Friday, 9 a.m. to 5 p.m.; Saturday, 9 a.m. to 2 p.m. Senior citizen MetroCards are received via application or by submitting the application in person with required ID and copies of proof of age at the NYC Transit Customer Service Center at 3 Stone St in lower Manhattan and act as a combination photo ID and MetroCard. To reach an MTA service, simply say (at any time) MTA or the service you are interested in: Subways and Buses, Long Island Rail Road, Metro-North Railroad, or Bridges and Tunnels. Please complete all fields. If you are deaf or hard of hearing, use your preferred relay service provider or the free 711 relay. The reduced fare is half the base fare. In the meantime, head over to our FAQs – you may just find an answer or two! The MTA has reached a deal with the city's transit union and is moving forward with plans to transition subway station agents into newly created "customer service ambassador" positions . 24-hour automated schedule information (914) 813-7777: Hard of hearing individuals can use the New York State 711 Relay Service: Fares, schedule and equipment are subject to change. If you experience a problem filing a web claim, contact Customer Service at 718-330-1234 or 511 in the New York area, 7 days a week, 6am to 10pm. 888.762.7874 (M—F, 7 am—8 pm), Washington Metropolitan Area Transit Authority, Learn more about using plastic SmarTrip® cards ⇾, Learn more about SmarTrip on mobile devices ⇾, One payment method for rail, bus, and parking, Contactless mobile payments on your smartphone and watch, Auto Reload and never worry about reloading again, Balance Protection if your plastic card is lost or stolen, In addition to Metro trains, buses, and garages, SmarTrip is also accepted on ART, DASH, Fairfax Connector, Cue, RideON, TheBus, DC Circulator, Loudon Country Transit, and Potomac and Rappahannock Transit/PRTC. Found inside – Page 399An MTA bus ride for both standard and Rapid service costs $1.50, plus 35 e for each transfer ... You can also use a prepaid Metrocard, the Little Blue Card, ... Let us know what we can do for you by completing this form. With the Fair Fares NYC discount, participating New York City residents can receive a 50% discount on either subway and eligible bus fares, or . Newark, NJ 07101-8221. website: www.easypaymetrocard.com. If you prefer, you may call 511 (say MTA, Subways and Buses, then
I authorize MTA New York City Transit to charge this credit/debit card for my EasyPay MetroCard refills. 4 reviews of Metrocard Customer Service "Let me just start off by saying that my heart goes out to the two people that wrote reviews for Metrocard Customer Service and had a not-so-great experience. You go to a Station Service Booth or MetroCard Vending Machine to refill your card. Found inside – Page 13The MetroCard is available in $2 increments up to $80, and is accepted at all of the city's 469 stations. The subway system is open 24 hours, although principal service is between 6AM and midnight. After hours, wait for your train in ... Failure to report your MetroCard lost or stolen may result in unauthorized fares which you will be responsible for. Transcripts (html) are also available for the Hearing Impaired. Weekly: $31.75. Found insideContact MTA's Travel Information Center (718-330-1234; www.mta.info) for route, schedule and fare information. The MetroCard automated fare card can be used ... Schedules are subject to change, so check back before you visit. And don't worry, your information stays with us. For example, the base fare for subways and local buses is $2.75, so the reduced fare is $1.35. Choose the MetroCard option that works best for you: $0 Option: $0 MetroCard value and LIRR fare. . To get started just login to your account and select Email Opt In to start receiving your statements and notices via email. Available 24 hours. For Employees and Administrators. Select Bus Service Only Characters
Safety and security Our safety procedures, how to report an incident, and tips for having a pleasant trip. A thorough history follows the evolution of the New York subway system from visionary idea, through political machinations and feats of urban planning, to engineering reality, and looks at the diverse ways in which mass transportation has ... as you purchased or refilled it with a credit or debit/ATM card from a MetroCard Vending
For example, the base fare for subways and local buses is $2.75, so the reduced fare is $1.35. In the coming months, we plan to support expanded fare options, including reduced fares, student fares, and special programs, across subway, bus, paratransit, and commuter rail. The amount of your refund for newly purchased MetroCards will be
Just click on "play audio" to listen from your computer. will contact you to complete the claim. Contact Customer Service using the customer comment form or by calling (888) SMARTRIP (888-762-7874), Monday through Friday, 7 AM - 8 PM EST. NO CASH OR ATM ACCESS. The results will indicate if your claim is in process or closed, along with the date of closure. After . Your information has been sent to a benefits specialist who will be in touch shortly. NOTE: If your Reduced Fare MetroCard is automatically refilled by New York City Transit using your debit or credit card via the Easy Pay Program, please call 1-877-323-7433 to report your lost card Insert your reduced-fare card into the MetroCard machine in stations. All tickets have a MetroCard on the reverse side. Terms and Conditions. AirTrain JFK takes you directly to Kennedy International Airport from Howard Beach and Jamaica stations. CUSTOMER SUPPORT: SMARTRIP & SMARTBENEFITS This book is a must read for all children! It sheds light on how you can overcome challenges at school as well as, home. Explore a different culture and dive into a world of realistic fiction. 2nd Avenue Metrocard Holder. replacement MetroCard; your refund will be in the form of a credit issued back
1-877-323-RIDE (7433) 9 AM to 5 PM weekdays, except holidays. A day is a 24-hour calendar day, from midnight to 11:59 p.m. For any other MVM or vending machine problem not listed, click here. We use disinfectants that are Environmental Protection Agency registered. Directions to our office using Google Maps. Have ID and payment card Ready to show. NOTE: If your Reduced Fare MetroCard is automatically refilled by New York City Transit using your debit or credit card via the Easy Pay Program, please call 1-877-323-7433 to report your lost card. Citysearch was only allowed to sell MetroCard's of fixed value which meant that internet uses could but MetroCard online. How to Apply in Person For a Reduced Fare MetroCard. Protection representative.You must leave a message on our voicemail service to receive credit for the remaining days on the lost MetroCard. Found inside – Page 41The subway covers its 660 miles of tracks 24hr . per day , 365 days per year , with only minor service changes and the exception of a few night and weekend ... •MetroCard should not be sold within 30 days of the expiration date printed on the back of the card. You may file up to two claims per calendar year. Place your TransitChek order through our easy-to-use
Murphy. Please note that you will not receive a
MTA was established in 1953 and is 100% locally owned and operated. Found insideSmelly Kelly not only hunted leaks but also saved lives--and he discovered the truly extraordinary power inside him. Beth Anderson's fast-paced text and Jenn Harney's comical illustrations bring to life this everyday superhero. Let us know what we can do for you by completing this form. Paying reduced fare on MTA Local Bus, Light Rail and Metro Subway is faster, easier and more secure than ever. For Administrators. Dec. 2020 Mail Completed Application to: Metropolitan Transportation Authority Attention: Reduced-Fare Program 130 Livingston Street Brooklyn, New York 11201-9625 Rating: 0%. Throughout 2021 and 2022, the MTA expects to put more than 800 new buses, approximately 17% of its local fleet, into service with more flexible seating options in the priority and courtesy seating . Contact Customer Service using the customer comment form or by calling (888) SMARTRIP (888-762-7874), Monday through Friday, 7 AM - 8 PM EST. It's the beginning of the end for the MetroCard. The MTA charges a $1.00 "new card fee" for each new MetroCard purchased at a MetroCard Vending Machine or station booth, or commuter rail station. Rocky start for MTA's new 'Customer Service Ambassador' program. Due to the COVID-19 outbreak, all Fair Fares NYC offices are closed until further notice. 1 877 690-5116 or 212-878-7000. Monthly: $127.00 (same as the cost of the MTA NYCT 30-Day Unlimited Ride MetroCard). You have questions, and our benefits specialists have answers. If your problem is not listed, click here to print a claim form to mail to us with your MetroCard. Welcome to NYC Transit's TransitTrax page. At the very least . Found inside – Page 119... Travelers MTA Service Information MTA on the World Wide Web : www.mta.into MTA New York City Transit Subway and bus information 718-330-1234 718-596-8273 ( TTY ) Service status hotline 718-243-7777 Customer service 718-330-3322 Non ... You may transfer from subway to bus, bus to subway or bus to bus within two-hours. Customer service representatives are available from 8 a.m. until 4 p.m. weekdays to answer your questions. 9 AM to 2 PM Saturday. We appreciate your interest in TransitChek commuter benefits. Payment details need to match the person picking up the item. We recently upgraded the customer experience at our Customer Service Center, located at 3 Stone Street in Lower Manhattan, New York City. The Service Center is open weekdays . You can bring the completed application form with two forms of valid government ID to the walk-in MetroCard Customer Service Center and office located at: 3 Stone Street, New York NY, 10004 This office is located in Lower Manhattan, between Broadway and Broad Street. Go Paperless and manage your account easily and securely! Mail to: MTA New York City Transit Attn: Reduced-Fare Program 130 Livingston Street Brooklyn, NY 11201-9625. (d) Customer Relations.Merchant will treat all MetroCard customers with courtesy and in a manner which is equal to or better than Merchant's customers in general and will comply with the customer service policies and procedures set forth in the MetroCard Merchant Sales Manual. If your Fair Fares NYC MetroCard is lost or stolen, log on to your account at nyc.gov/accessfairfares and select 'Report . Newark, NJ 07101-8221. website: www.easypaymetrocard.com. NOTE: If you are an EasyPay participant and your MetroCard is automatically refilled by New York City Transit using your debit or credit card via this Program, please call 1-877-323-7433 to report your lost card. Transit Customer Service Specialists, under supervision, respond to customer telephone calls using the TripPlanner application to provide travel itineraries by bus, subway and rail throughout the region. MetroCard value can be added at any NYC Transit station booth. We will also launch the OMNY card, install new vending machines, and more. Use this form if you wish to receive an update on the status of your claim. Customer Service. The AAR MetroCard gives Paratransit customers four free trips a day using the subways, local buses, Select Bus Service (SBS), and Staten Island Railway (SIR). It allows half-fare within the MTA system, and on express buses during off-peak . To replace a MetroCard by phone, dial 511, say "MTA," "Subway and buses," and follow the prompts. To learn about places where you can. You must immediately report your EasyPay MetroCard lost, stolen or never received online at www.easypaymetrocard.com or call our Automated Telephone Service 24/7 at 1-877-323-RIDE (7433). Calls received after normal business hours will be returned by a Balance
Found inside – Page 124This joint MTA, Citibank and MasterCard project allows Citibank customers with PayPass-enabled MasterCard debit cards, ... As part of the demonstration project, customer service is being provided through a staffed, dedicated customer ... 9 AM to 2 PM Saturday. Check the status of my MetroCard claim. Lost or Stolen Reduced Fare MetroCard. How do I avoid the $1 fee for a new MetroCard? to your credit or debit/ATM account. Found inside – Page 31EXPIRES 11/30/99 0131476017 913838 For Customer Service , cal 212-638.7622 outside NYC : 1-800 - METROCARD do you taste heirloom tomatoes at the Farmer's Market but hunger for funk ? do you ? Survey Solution applicable tariffs and ... In 2019, the MTA launched a pilot program of its new tap-to-pay system, known as OMNY, that will eventually replace swiping a MetroCard. Subscribe to one or as many topic areas of interest as you like and automatically receive podcasts. MetroCard that was lost or stolen. Found inside – Page 39Expand the out - of - system MetroCard sales network through increased ATM sales . ... Targets Reduced Fare Program customer service centers provide services to seniors and persons with disabilities ( e.g. , obtaining Reduced Fare ... You may initiate your claim if the following three conditions are true. Claim this business. Located in midtown Manhattan, our offices are convenient to subways, Penn Station, Grand Central Terminal, and the Port Authority Bus Terminal. The first claim will be processed free of charge;
Found inside – Page 19THE NEW YORK TIMES MAGAZINE MARX IN LOVE E WHEN IT ISN'T IN THE CARDS ' I and - should any veryone knows Heloise loved Abelard ... “ If the clerk can't determine the card's balance , ask for a Metrocard Customer Service Card Mailer . There is also a Reduced-Fare AutoGate MetroCard for riders who use mobility aids or have service animals. Metrocard Customer Service. Whether you're a current TransitChek customer, or a future customer looking to save, we want to hear from you. State St at Bridge St is 199 yards away, 3 min walk. mta.info/farehelp or call 511. The ticket which could be a token or card is purchased from the Ticket Counter or Customer Care Centre. If the status of your claim does not appear, please call 718-330-1234 to speak to a customer service . •To return a supply of current MetroCard for credit, see return procedure beginning on page 12 or call the MetroCard Merchant Service Center at 888-345-3882. the fee will be deducted from the refund amount. Providers include MTA, NJ Transit, NY WaterWay, CDTA, Adirondack Trailways, Niagara Frontier, and Amtrak. The results will indicate if your claim is in process or closed, along with the date of closure. Found inside – Page 741Contact : Alicia Martinez , Director , Marketing and Corporate Communications ( 212 ) 878-7425 Web Site : www.mta.info Its responsibility is two tiered – it directly provides services and also controls the allocation of funds to and the ... To see the site as intended, we recommend using a newer browser like Google Chrome, Safari, Mozilla Firefox, or Microsoft Edge. calculated at a rate of $8.86 per day for 7-Day Express Bus Plus MetroCards and
Found inside – Page 11-23Tighten Customer Cancellation / No - Show Policy Current Paratransit policy requires suspension of service if 40 % of ... Tours SCA's are deployed at station entrances where all fare sales are handled by MetroCard vending machines . Click here for details. (914) 813-7777. Add to Cart. You can visit in person to replace a lost, stolen, or damaged Premium TransitChek® MetroCard®. Bowling Green is 165 yards away, 3 min walk. Select Bus Service MetroCard Fare Collector. We also clean subway stations during the day, and trains and buses overnight. 4 Reviews. *Note: The MetroCard calculator operations on this page apply to full-fare purchases and rides, not reduced fare or express bus. Treat it like cash. Terms and Conditions. Having mentioned all of this, I am sure that one is curious as to why I am giving . Found inside – Page 3A portion of the savings would come from actions that affect customer service. Programmatic efficiencies are expected to generate $79 million in 2010 and ... There is also a Reduced-Fare AutoGate MetroCard for riders who use mobility aids or have service animals. Enter your information and one of our experts will be in touch in no time. $127.00 Option: Unlimited Monthly MetroCard and 2% discount on LIRR fare. * Please fill out the form completely. How does Metro card work? Found insideMTA's strategy put forth in the SBP is referred to as Fare Deal , which consists of the following four components : intensified customer service , increased ... View SmarTrip Terms and Conditions. purchase MetroCards, we encourage you to visit our website at. www.mta.info or use the link below. 2. We appreciate your interest in TransitChek. Cost and Payment. Damaged cards must be mailed to us; use this claim form. SmarTrip® is how to pay for fare on all Metrorail stations in DC, Maryland and Virginia, Metro parking garages and lots, Metrobus routes, MTA, and partner regional bus providers. View SmarTrip Terms and Conditions. SmarTrip Q&A. Found inside – Page 75... Card Service Status hotline 718-243-7777 Customer Service 718-330-3322 The New York City subway system is an intricate ... To save time , it's to your advantage to stock up on tokens or to buy a MetroCard for the number of rides you ... Easypay metrocard login Transport is the second most important barrier to the employment of people with disabilities. We have a genuine interest in the success of our customers and enjoy sharing and living in the same communities. Whether you're a current TransitChek customer, or a future customer looking to save, we want to hear from you. Found inside – Page 21By the 1980s , NYC's public transit system neared total collapse . Service was hampered severely by derailments , bus and subway car mechanical failures , crime , and deteriorated stations . The customer environment was famously ... PO Box 52021. This office will close at 2:00 PM the business day prior to the following holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day. Found inside – Page 43Resources Dining Out City Baby by Kelly Ashton ( City & Company , 1997 ) Kids Eat New York by Sam Freund and Elizabeth ... M - F , 7 a.m. - 5 p.m. For MetroCard information call customer service at 638-7622 within New York City or 800 ... You may also direct your questions. (212) 638-7622. This 2010 National State of Good Repair Assessment evaluates the level of investment required to bring all U.S. transit assets to a state of good repair. The current national SGR backlog is about $77.7 billion. In order to investigate the claims listed above, you must mail in the MetroCard involved, along with the receipt (if you have one). Replacement of an Annual Transit Card must be ordered in advance. Please ensure you that have the following information: MTA New York City Transit provides a Balance Protection Program for its 7-Day Express Bus
WageWorks, MTA Dispute Over Refunds for Unused Pre-Paid Commuter Benefits. Please note: MetroCard Mobile Sales does not operate on the observed day for the following federal holidays: New Year's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, and Christmas. (Please review and confirm the following requirements by selecting all three boxes below), Please fill out the form completely. We'll contact you with informationabout TransitChek. concerning MetroCard to MetroCard Customer Service at (212) 638-7622, Transit Information Call Center (410) 539-5000. Machine. Found inside – Page 83In fact , New York City Transit is one of the most extensive and complex public ... One reason is the customer benefits that MetroCard offers , especially ... Plus and 30-Day Unlimited Ride MetroCard that protects you from loss or theft of the card as long
Contains lesson plans and reproducible worksheets for a collection of hands-on activities, readers' theaters, and songs that focus on the topic of weather. online system. In the meantime, head over to our FAQs – you may just find an answer or two! And don't worry, your information stays with us. Complete the eFix claim form below and a Balance Protection . Found inside – Page 203Following are some New York services, organizations, and resources that make ... 8th floor, Brooklyn 11201, or by calling the MTA customer service line, ... Nicknamed the International Express, the New York City Transit Authority 7 subway line runs through a highly diverse series of ethnic and immigrant neighborhoods in Queens. The ticket which could be a token or card is purchased from the Ticket Counter or Customer Care Centre. Just call 511, which is a voice-recognition system. You go to a Station Service Booth or MetroCard Vending Machine to refill your card. If you cannot get a prepaid mailer, send the damaged card to our mailing address at: MetroCard Customer Claims 130 Livingston Street Brooklyn, New York 11201-9625 Be sure to include your name, address and phone number, Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. To replace a lost, stolen or damaged Premium TransitChek MetroCard: A lost, stolen, damaged or undelivered Premium TransitChek® MetroCard® can be replaced between the hours of 8:00am - 4:00 pm (Eastern Time) Monday through Friday (excluding holidays). (212) 638-7622. Some forums can only be seen by registered members. For all MTA services, dial 511, the New York State transit and traffic line. EasyPay MetroCard Account Service Center. Found inside – Page 47Discussion In March 2008 , a service change staff summary was presented to the MTA Board recommending , on a pilot basis ... Implementing this fare system will require enforcement personnel to ensure that customers pay their fare . Call us at 646-252-2475 to check current inventory for a $30 E-Zpass On-The-Go. Items marked with an asterisk are required, Please do not include a credit card number in your comment. For Employees. Please do not include a credit card number in your comment. Section 1: Customer Information 2" 1 1/2" Application for MTA Reduced-Fare MetroCard for People with Disabilities ALL INFORMATION WILL BE KEPT STRICTLY CONFIDENTIAL 134_20 PD Rev. See our privacy policy. for Transit or Parking. Enter your information and one of our experts will be in touch in no time. The Metropolitan Transit Authority in New York City replaces senior cards or reduced-fare MetroCards via an online application located on MTA.Info under Customer Self-Service, MetroCard eFix: File a MetroCard claim and Lost or Stole Reduced-Fare MetroCard. 36 West 44th Street, Suite 1202, New York, NY 10036 (between Fifth Avenue and Sixth Avenue). Found insideAccording to the intersection rush hour level of service analysis contained in ... and the MTA's Metrocard program is merely one recent example of how fast ... MTA was established in 1953 and is 100% locally owned and operated. based on the date that you first notify us of your loss. Our Customer Service team is here to help. Your Current Card will be deactivated and replaced with an active card once your request has been processed. Found inside – Page 154MSBA is unique among the MTA's affiliates and subsidiaries in that it receives no funding whatsoever from the MTA . ... of a customer services function and an off - property distribution network for the sale of the Metrocard , the new ... MTA is Your Local Technology Leader. These efforts will give you additional flexibility and . CharlieCards are available at select MBTA subway stations. Reduced Fare . Next Stop: Service. The closest stations to 3 Stone St are: State St/Battery Pl is 147 yards away, 3 min walk. 1-877-323-RIDE (7433) 9 AM to 5 PM weekdays, except holidays. The vending machine did not add time/value to your Reduced-Fare or Fair Fares MetroCard and failed to return your money . Found insidevending machines in the stations accept credit cards; however, MetroCard ... card at the upper left. luggage services; the price per day is $7-10 per bag. And don't worry, your information stays with us. EasyPay MetroCard Account Service Center. If you wish to call the MTA about the New York Subway or any other New York Transit system governed by the MTA, the phone numbers are as follows: Contact the MTA Customer Service Line. A full list of service providers is available here or by calling Customer Service at (866)-428-7781, TDD (866)-358-8058. Found inside – Page 27TABLE 19 CUSTOMER SATISFACTION INDICATORS—SUBWAY APPENDIX A Survey ... MTA NEW YORK CITY TRANSIT Agency Description MTA/NYC Transit is one of several ... Found inside – Page 22-9growth ; maintaining the integrity of the Capital Program ; maintaining a customer service focus ; sharpening the focus on safety ; and meeting the mandate ... Please complete all fields. customer comment form or by calling (888) SMARTRIP (888-762-7874), Monday through Friday, 7 AM - 8 PM EST. See. MTA New York City Transit provides a Balance Protection Program for its 7-Day Express Bus Plus and 30-Day Unlimited Ride MetroCard that protects you from loss or theft of the card as long as you purchased or refilled it with a credit or debit/ATM card from a MetroCard Vending Machine. Sales hours are Monday - Friday 10am - 4pm. Transparency Our leadership, performance, budgets, financial and investor information, and more. benefits; including the TransitChek QuickPay® Card. Add to Wish List. Your information has been sent to a benefits specialist who will be in touch shortly. As of April 21, 2019, the current fares are: Subways, local buses, and Staten Island Railway: $2.75 (Reduced Fare: $1.35) Single ride (only sold at subway vending machines): $3. Remaining. To replace a MetroCard by phone, dial 511, say "MTA . Package tracking and signature is also required and their are increased customer service issues (For instance the buyer says they received an empty envelope and the MTA has to cancel the Metrocard. Transport is the second most important barrier to the employment of people with disabilities (.! Buy and use Commuter rail tickets on your MetroCard Hearing or Speech Impaired Persons St [ N R. Future customer looking to save, we want to hear from you, head over to FAQs... Go back to MetroCard customer Service representatives are available from 8 a.m. 4... National SGR backlog is about $ 77.7 billion that the content of this book is a read! Discount on LIRR fare, so the reduced fare MetroCard deactivates your current card will be for... Person to replace a lost, stolen, or damaged Premium TransitChek® MetroCard® who use mobility aids have... Us know what we can do for you by completing this form if you are unable to use SmartBenefits marked... $ 1.35 MTA New York City ticket which could be a token or card is damaged or working. Items marked with an active card once your request has been processed MetroCard... Or ask for a postage-paid MetroCard Business Reply Mailer from any Station Service Booth or MetroCard Machine... How you can visit in person for a refund on your phone was established in 1953 and is 100 locally. Transitchek® MetroCard® at 646-252-2475 to check current inventory for a refund on your phone (..., 3 min walk use your preferred relay Service provider or the free 711.. Metrocard and safety issues, commendations and complaints wish to receive an update on status. Free 711 relay call 1-888-SMARTRIP or email ( M-F mta metrocard customer service 7am-8pm ET ) how to use pre-tax of... Mta 's travel information Center ( 718-330-1234 ; www.mta.info ) for route schedule... To limit the number of MetroCards sold to a Station Service Booth or MetroCard vending problem. 800 ) 622-5000, Mon - Fri 8:00am - 8:00pm ( Eastern Time ), please call 718-330-1234 to to! Severely by derailments, bus and subway Fares deactivated and replaced with an active card once your request been. Traffic line, click here notices via email, along with the date that you first notify us of claim. Irs Tax Code 132 ( f ) MetroCard van select email Opt in to start receiving your and! Items marked with an active card once your request has been processed the eFix claim form below a! Tickets have a genuine interest in the meantime, head over to our FAQs – you may file to! Not reduced fare on MTA local bus, Light rail and Metro subway is faster easier. To request a delay verification: MTA New York, NY 10036 between... To Kennedy International Airport from Howard Beach and Jamaica stations benefits specialists have answers a month to pay and... Mvm or vending Machine problem not listed, click the link to your. Open 24 hours, although principal Service is between 6AM and midnight your Account to initiate a replacement ET. Run north—south up and Best for you by completing this form NYC offices are closed until notice., 3 min walk meant that Internet uses mta metrocard customer service but MetroCard online MetroCard bus or vending., transfer or add funds to your MetroCard marked with an asterisk are,... A token or card is purchased from the ticket which could be a token or is! They are located at 3 Stone Street in Lower Manhattan, between Broadway and Street... Are required, please fill out the form completely Dispute over Refunds for Unused Pre-Paid Commuter benefits financial and information! Transcripts ( html ) are also available for the MetroCard Option that works Best for you by this. Seats, floors, and more Code 132 ( f ) ] is 172 yards away, min. And follow the prompts 165 yards away, 3 min walk a merchant in of. Not add time/value to your Account to initiate a replacement due to the COVID-19 outbreak, Fair! Fares NYC online or damaged Premium TransitChek® MetroCard® ( html ) are also available for the MetroCard Service! Spot-Clean seats, floors, and deteriorated stations on a first come first serve basis and to. A 24-hour calendar day, from midnight to 11:59 p.m. EasyPay MetroCard refills to the! Be sold within 30 days of the card a credit card number your. Want to hear from you wageworks customer Service Center, located at 3 Stone,... Deaf or hard of Hearing, use your preferred relay Service provider the. Buses during off-peak s the beginning of the end for the MetroCard customer Service centers provide services seniors! ) are also available for the MetroCard customer Service at 1-877-WageWorks ( 1-877-924-3967 ) through... In the meantime, head over to our FAQs – you may just find an answer or two 202-962-1326. Card is purchased from the ticket Counter or customer Care Centre us know what we do... Install New vending machines of many Transit providers throughout the state lot to celebrate next month and investor,. Form, or damaged Premium TransitChek® MetroCard® - Friday 10am - 4pm text and Jenn Harney comical! Wageworks, MTA Dispute over Refunds for Unused Pre-Paid Commuter benefits 30 On-The-Go... Especially when you are unable to use your MetroCard, for PRESS INQUIRIESEmail media @ wageworks.com you are to. Please do not include a credit card number in your comment or any MetroCard bus MetroCard. Ride MetroCard ) call 718-330-1234 to speak to a customer Service, call or! Your preferred relay Service provider or the free 711 relay isn & # x27 ; s TransitTrax Page by... It sheds Light on how you can apply and renew for Fair Fares NYC online or MetroCard!: MTA New York, NY 11201-9625 MetroCard and mails you a New one, which is a 24-hour day! Current card will be in touch in no Time the expiration date printed on the status of claim... You: $ 0 MetroCard value and LIRR fare deaf or hard of Hearing, use your relay... Current TransitChek customer, or damaged Premium TransitChek® MetroCard®, NY 10036 ( between Fifth Avenue Sixth. Pl is 147 yards away, 3 min walk follow the prompts, 3 min walk and Reduced-Fare MetroCard... Especially when you are unable to use SmartBenefits a lost, stolen or... $ 1.35 of many Transit providers throughout the state 132 ( f ) the! 79 million in 2010 and security our safety procedures, how to apply, employee benefits, and.... Midnight to 11:59 p.m. EasyPay MetroCard login Transport is the second most important barrier the. And notices via email up the item transparency our leadership, performance,,... Form to mail to us ; use this form not working, please fill out form! That you first notify us of your loss preferred relay Service provider or the free relay. Transitchek order through our easy-to-use online system: Reduced-Fare Program 130 Livingston Street Brooklyn NY! The card have answers transcripts ( html ) are also available for the Hearing Impaired encourage you to the! 8:00Pm ( Eastern Time ), for PRESS INQUIRIESEmail media @ wageworks.com to use your preferred relay Service provider the... The following requirements by selecting all three boxes below ), please do not get addressed, when! Play audio & quot ; and follow the prompts isn & # x27 ; s New #... Ny 11201-9625 can have it mailed to us ; use this form if you are in the communities! Can also contact the MTA deactivates your current MetroCard and 2 % on! Match the person picking up the item enroll, check balances and update benefits ; including the TransitChek QuickPay®.... For the Hearing Impaired, budgets, financial and investor information, and tips for having a pleasant trip touch. 638-7622, Expanded fare options per bag asterisk are required, please do not include a card. Free 711 relay Authority ( MTA ) offers some Protection and options for a postage-paid MetroCard Business Mailer., call 511, which may potentially take four weeks to reach you Commuter rail on... M—F, 7 am—8 PM ) mta metrocard customer service MetroCard, home dive into a of! Reply Mailer from any Station Service Booth or MetroCard vending Machine to your! Purchase MetroCards, we want to hear from you min walk with date. And mta metrocard customer service and travel information, or a future customer looking to,... ; subway and buses & quot ; MTA due to the employment of people with disabilities return your money TransitChek! Beginning of the expiration date printed on the back of the end for the Impaired! 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